Refund policy

Effective Date: 2026

Thank you for shopping with Pawotence! Your satisfaction is important to us. If for any reason you’re not completely happy with your purchase, we’re here to help.

 

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason

 

Contact Us

Questions about your return or refund?
Reach out to our support team at info@pawotence.com – we’re happy to help.